E1: FDA: INST: Processing Option Template Error On All Applications (Doc ID 1532204.1)

Last updated on SEPTEMBER 20, 2024

Applies to:

Symptoms

Scenario 1
Unable to display processing options or modify data selection.
Right click on the application and choose Prompt For - Values..., it gives blank screen.
Add new data selection and unable to add list of values.

The same symptom in all environments JDEPLAN, PD910,DV910,PY910.

Have used OMW checkout or Get actions, but it cannot be fixed.

Processing Options on fat clients are working fine.

The following error found in jde.log

 Scenario 2

When using a thin client (Terminal Server or Citrix), the processing option screen displays with a blank screen for some users. Other symptoms that have been encountered include users not being able to select a literal value in data selection and Object Management Workbench crashing when users attempt to open it on the thin client.

Changes

Issue occurs after extension of hard disk on C:\, E910 is on D:\ or upgrade of Tools Release or install.

Cause

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