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JD Edwards Learning Sessions for Proactive Resources and Tools (Doc ID 1551934.1)

Last updated on MARCH 05, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version SP24 and later
JD Edwards EnterpriseOne
JD Edwards World
Information in this document applies to any platform.

Resources to Troubleshooting JD Edwards E1 Performance Issues  Guided demonstration of the Performance Lifecycle Advisor.  Includes a demo of the Performance Workbench.  Project Managers looking for a process to resolve (or prevent) their performance issues and/or technical staff looking for tools to use in the diagnostic and resolution process. 

Performance Workbench -
Document 747328.1

Maximizing Your Support Tools with JD Edwards EnterpriseOne Overview of the available Support Tools for E1 products including: Change Assistant, Performance Workbench, Product Features, Technical Catalog. Functional or technical users looking for documentation and tools to assist in resolving issues.  JD Edwards Support Tools Overview -
Document 1610380.1 Using JD Edwards Change Assistant In-depth session for using Change Assistant to be proactive and using it as part of your patching and maintenance strategy. Functional or technical users looking for more in-depth understanding of the Change Assistant tool and its use with JD Edwards products.

Using Change Assistant -
Document 1326750.1

Advisor Webcast recording; PDF

JD Edwards Upgrade Resources High level overview of the current information and tools available for customers considering an upgrade for JD Edwards World or JD Edwards EnterpriseOne.  Users (Project Managers, System Administrators, etc)  looking to upgrade would benefit from attending.

Get Proactive with JD Edwards: Upgrade -
Document 1389028.1

LearnJDE: Upgrade page -
Upgrade Resources

Advisor Webcast 1627618.1


Additional Resources:

Oracle Support Accreditation for JD Edwards EnterpriseOne Level 2

The Oracle Support Accreditation for JD Edwards EnterpriseOne Level 2 <Document 1625633.1> delivers a guided learning path to validate and refresh your current working knowledge prior to taking the EnterpriseOne Accreditation exam. The path has a Program Guide with helpful hints and resources that follow the information provided in the individual modules. Many of the modules have short (under 10 minute) videos associated with them to discuss the topic. The modules include:


Note: It is recommended that you complete the My Oracle Support Level 1 Accreditation path before undertaking the Product Level 2 paths, such as the EnterpriseOne path.
   -Accreditation Information and Series Index: <Document 1583898.1>
   -Level 1 Accrediation: for My Oracle Support <Document 1579751.1>
   -Level 2 Accrediation: for JD Edwards EnterpriseOne <Document 1625633.1>


General My Oracle Support Training

Listed below are additional training sessions available to Oracle customers:

My Oracle Support Speed Training Videos

Speed training videos and quick reference guides on features of My Oracle Support. These videos and reference guides are located in <Document 603505.1>.

Support Tools & Processes Advisor Webcasts

Provides tips and tricks on how to effectively work with Oracle Support and take advantage of the proactive tools that are provided with your Oracle Support contract. The Using My Oracle Support Get Proactive Support Essentials Series schedule can be found in <Document 553747.1>.


 Get Proactive!


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In this Document
 Requesting a Session
 JD Edwards Catalog of Proactive Sessions
 Additional Resources:
 Oracle Support Accreditation for JD Edwards EnterpriseOne Level 2
 General My Oracle Support Training
 My Oracle Support Speed Training Videos
 Support Tools & Processes Advisor Webcasts

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