E1: BSFN : Call Object Kernels "ZOMBIE" STOPPED When customized NER Runs (Doc ID 1663736.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

ISSUE CLARIFICATION
 ===================
 On : 9.1 version, CNC - Kernel

 ACTUAL BEHAVIOR
 ---------------
 Call Object kernel stopped after running one customized NER BSFN. Other custom NER works fine.

 EXPECTED BEHAVIOR
 -----------------------
 Call Object should not to stop when running custom NER.

 BUSINESS IMPACT
 -----------------------
 We are facing major issues as when this happens the user becomes disconnected
 from a COK and then when (s)he attempts to perform any work they get a Web
 Client Exception Error.

Changes

 upgrade from XE to E9.1

Cause

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