E1: 42: R42565 The Mailing Name and Address Line 1 Information Are Not in Sequence
(Doc ID 1680463.1)
Last updated on JULY 16, 2021
Applies to:
JD Edwards EnterpriseOne Sales Order Management - Version 9.1 to 9.1 [Release 9.1]JD Edwards EnterpriseOne Sales Order Processing - Version 9.1 to 9.1 [Release 9.1]
Information in this document applies to any platform.
Symptoms
In Invoice Print, R42565, the system does not print the Mailing Name first and then followed by Address Line 1 information for the R42565 pdf output.
Steps
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1. Create a customer address book record in P01012 and under the Mailing tab populate the Mailing Name and Address Line 1 information accordingly.
2. Create a SO for this customer as both Sold To and Ship To.
3. Ship confirm the order.
4. Generate the invoice R42565 and observe the pdf output.
5. Notice that for both Sold To and Ship To, the Mailing Name and Address Line 1 information are NOT in sequence and are switching each other.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |