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E1: 17: R17731 Service Order Issues / Time Entry UBE Explained (Doc ID 1900234.1)

Last updated on MAY 08, 2023

Applies to:

JD Edwards EnterpriseOne Service Management - Version 8.11 SP1 and later
Information in this document applies to any platform.

Goal

 Explanation of how the R17731 - Service Order Issues / Time Entry UBE works

Solution

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In this Document
Goal
Solution
 Mode 1 - Process Issues and/or Time Entry and update Actual Quantity/Hours
 1. Issue Parts for Service Orders
 2. Process Time Entry for Service Order
 Mode 2 - Only update Actual Quantity/Hours
 1. Issue Parts for Service Orders
 2. Process Time Entry for Service Order
 Example of Mode 1 processing
 Frequently Asked Questions


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