My Oracle Support Banner

E1: 03B: Troubleshooting Non-Currency A/R G Type or G/L Type Of Receipt (RB) Post Failure – Out Of Balance Condition In EnterpriseOne (R09801, P09801) (Doc ID 1902941.1)

Last updated on OCTOBER 23, 2019

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

Purpose

This document has been created to help troubleshoot a AR G Type or G/L Type of receipt batch (RB) post failure due to an out of balance condition.

Troubleshooting Steps

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Purpose
Troubleshooting Steps
 Overview
 Caution: Please Read This Important Disclaimer!
 Data Collection Instructions - (Summarized Details)
  Data Collection Instructions - (Full Details)
 Manual Receipt Process
 Good Record Example before a G Type or G/L Type Receipt Posts Posts To General Ledger
 Good Record Example After a G Type or G/L Type Receipt Posts Posts To General Ledger
 Out Of Balance Post Failure Scenarios
 Scenario 1: G Type or G/L Type Receipt Batch (RB) Has A/R Receipt Header (F03B13) Out Of Balance to A/R Receipt Detail Table (F03B14)
 Scenario 2: G Type or G/L Type Receipt Batch (RB) System Interrupts Post Process - (GL Posted Successfully A/R Payment Tables Post Failed)
References

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.