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E1: 03B: Troubleshooting Non-Currency AR Unapplied Cash Match To Open Invoice (Adjustment) Receipt Batch (RB) Post Failure – Out Of Balance Condition In EnterpriseOne (R09801, P09801) (Doc ID 1903300.1)

Last updated on AUGUST 28, 2023

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

Purpose

This document has been created to help troubleshoot a AR unapplied cash match to open invoice (adjustment) receipt batch (RB) post failure due to an out of balance condition.

Note - This is a continuation of "Unapplied Cash Receipt" entry knowledge <Document 1902903.1>.

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Overview
 Caution: Please Read This Important Disclaimer!
 Data Collection Instructions - (Summarized Details)
  Data Collection Instructions - (Full Details)
 Successful Post Summary
 Manual Receipt Process
 Good Record Example before Unapplied Cash Receipt Matched To Open Invoice Posts To General Ledger (Original Batch Posted Successful, Adjustment made but not posted yet)
 Good Record Example After Unapplied Cash Match To Open Invoice Receipt (Adjustment) Posts To General Ledger
 Out Of Balance Post Failure Scenarios
 Scenario 1: Unapplied Cash Receipt Batch (RB) Has A/R Receipt Header (F03B13) Out Of Balance to A/R Receipt Detail Table (F03B14)
 Scenario 2: Unapplied Cash Receipt Batch (RB) System Interrupts Post Process - (GL Posted Successfully A/R Payment Tables Post Failed)
 Good Record Example After Unapplied Cash Match To Open Invoice Receipt (Adjustment) Posts To General Ledger
References

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