E1: XMLP: All Email Delivery fails with error Document file or input stream is not set.

(Doc ID 1946237.1)

Last updated on MAY 30, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

When attempting to send a XMLP report within JDE, there is a Communication Failure Error.

All Email delivery fails.

Using sendmail outside of JDE shows SMTP server is working fine.

Jde.log shows

2096/3844 MAIN_THREAD Thu Oct 30 11:21:11.509002 XMLPUtil.cpp949  Send email failed with return code 13.

Jdedebug.log

31 Oct 2014 11:23:46,319 [Line -1] [main] [DEBUG ]  - [2232][RUNTIME]         XmlpProxy.validateEmailAddress(): Entering...
31 Oct 2014 11:23:46,319 [Line -1] [main] [DEBUG ]  - [2232][RUNTIME]         XmlpProxy.validateEmailAddress(): Exiting.  Return Code = 0
31 Oct 2014 11:23:46,334 [Line -1] [main] [DEBUG ]  - [2232][RUNTIME]         XmlpProxy.sendMail(): Entering...

31 Oct 2014 11:23:46,334 [Line -1] [main] [DEBUG ]  - [2232][RUNTIME]         XmlpProxy.sendMail(): SMTP Host = smtp.perth.abcde.com.au  | SMTP Port = null | SMTP Username = null | SMTP Password = null | Charset = null | Encoding = null | Reply To = null | From = accounts@abcde.com.au | To Recipients = someone@email.com | CC Recipients = null | BCC Recipients = null | Subject = Automated Remittance Advice | Content Filename = The following Remittance Advice has been generated from Ertech's financial system. | Content Mime Type = null | Attachment Filename = C:\Users\JDE~1.NET\AppData\Local\Temp\2232\RD564572_A_EN_397_44_0.pdf | Attachment Mime Type = null

31 Oct 2014 11:23:46,334 [Line -1] [main] [DEBUG ]  - [2232][RUNTIME]         XmlpProcessor.sendMail(): Entering...
31 Oct 2014 11:23:46,459 [Line -1] [main] [SEVERE]  - [2232][RUNTIME]         XmlpProxy.sendEMail():  com.jdedwards.xmlp.exceptions.XmlpRuntimeException: oracle.xdo.delivery.DeliveryException: Document file or input stream is not set.
31 Oct 2014 11:23:46,459 [Line -1] [main] [DEBUG ]  - [2232][RUNTIME]         XmlpProxy.sendEMail(): Exiting.  Return Code = -5

  

Cause

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