E1: 04: Troubleshooting Accounts Payable Duplicate Payment Batches (R09801, P09801)
(Doc ID 1957784.1)
Last updated on JULY 26, 2023
Applies to:
JD Edwards EnterpriseOne Accounts Payable - Version XE and laterInformation in this document applies to any platform.
Purpose
This document has been created to help troubleshoot a specific automatic payment batch (K) post failure due to duplicate payment batches.
Troubleshooting Steps
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In this Document
| Purpose |
| Troubleshooting Steps |
| Overview |
| Caution: Please Read This Important Disclaimer! |
| Data Collection Instructions - (Summarized Details) |
| Data Collection Instructions - (Full Details) |
| Successful Post Summary (One Valid Payment Batch Type (K)) |
| Good Record Example before Automatic Payment Posts to General Ledger |
| Good Record Example After Automatic Payment Posts to the General Ledger |
| Duplicate Payment Batches Scenarios |
| Preventing Duplicate Payment Groups (P04571) |
| Check Temporary Payment Tables for Corruption |
| Verify Payment ID Next Number Set Up |
| Verify Code for Programs/UBEs |
| Additional Tips |
| Frequently Asked Questions |
| Question 1: When duplicate payments are created, what is the best option to resolve an issue where the paid voucher is updated twice, the Open Amount is listed as a debit and the Pay Status as A? |
| Question 2: Is there a report that identifies possible duplicate payments? |
| Support Resource |
| References |