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E1: 04: Troubleshooting Accounts Payable Duplicate Payment Batches (R09801, P09801) (Doc ID 1957784.1)

Last updated on JULY 13, 2018

Applies to:

JD Edwards EnterpriseOne Accounts Payable - Version XE and later
Information in this document applies to any platform.

Purpose

This document has been created to help troubleshoot a specific automatic payment batch (K) post failure due to duplicate payment batches.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Overview
 Basic Post Overview Video Presentation
 Caution: Please Read This Important Disclaimer!
 Data Collection Instructions - (Summarized Details)
  Data Collection Instructions - (Full Details)
 Successful Post Summary (One Valid Payment Batch Type (K))
 Good Record Example before Automatic Payment Posts to General Ledger
 Good Record Example After Automatic Payment Posts to the General Ledger
 Duplicate Payment Batches Scenarios
 Preventing Duplicate Payment Groups (P04571)
 Check Temporary Payment Tables for Corruption
 Verify Payment ID Next Number Set Up
 Verify Code for Programs/UBEs
 Additional Tips
 Frequently Asked Questions
 Question 1:  When duplicate payments are created, what is the best option to resolve an issue where the paid voucher is updated twice, the Open Amount is listed as a debit and the Pay Status as A?
 Question 2:  Is there a report that identifies possible duplicate payments?
 Support Resource
References

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