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E1: JAS: Troubleshooting Known Issues on Error Message - JAS_MSG346 JAS Database Failure (Doc ID 1970551.1)

Last updated on FEBRUARY 27, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Purpose

 This document provides solutions to reported issues on the web client getting this specific error message:

JAS_MSG346: JAS Database Failure

In many cases, the web client can easily get JAS_MSG346 JAS DATABASE FAILURE message when database connection errors occur. To troubleshoot this kind of error, the user needs to duplicate the issue and provide logs from HTML server running on Web application server like Websphere or Weblogic (or OAS in older release), eg:

- jas.log and jasdebug.log

- e1root.log or jderoot.log

Refer to this document on getting the correct log - E1: JD Edwards EnterpriseOne Logging Matrix: Activating, Creating and Retrieving the Correct Logs <Document 1332681.1>

 

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Known Issues
 Scenario 1 - JAS_MSG346: JAS Database Failure: For Input String: in Multiple Applications
 Scenario 2 - JAS_MSG346: JAS Database Failure - The Query Was Canceled
 Scenario 3 - JAS_MSG346 Database Failure messages "NEGATIVEARRAYSIZEEXCEPTION"
 Scenario 4 - JAS_MSG346: JAS database failure: [SQL_EXCEPTION_OCCURRED] An SQL exception occurred. [SQL0901] SQL system error (Specific to AS400)
 Scenario 5 - JAS_MSG346: JAS database failure: com.jdedwards.runtime.er.ERModule incompatible with com.jdedwards.runtime.er.ERModule
References

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