E1: 03B: Troubleshooting Automatic Receipts Processing (aka Auto Cash) Within EnterpriseOne Accounts Receivable (Doc ID 1987804.1)

Last updated on NOVEMBER 21, 2024

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.

This document provides troubleshooting suggestions for Automatic Receipts Processing (aka Auto Cash) within EnterpriseOne Accounts Receivable.

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In this Document

Purpose

Error: "Transaction failed to commit." and "The receipts listed above have not been uploaded. All other receipts have been processed"

Error: "No Receipts met the selection criteria - xxxx."

Error: "Batch Type Invalid", "G/L Bank Account Invalid", "Account Currency Code Invalid", and "The receipts listed above have not been uploaded. All other receipts have been processed." all printed on the R03B551 output for a specific receipt transaction.

Scenario: Why does the Known Invoice Match with Amount (R03B50D) create chargebacks, deductions, or write-offs when the amount received is over the invoice total?

Scenario: Why does the Apply Receipts to Invoices (R03B50) UBE seems to continuously run the Known Invoice Match with Amount (R03B50D) algorithm UBE, until it is terminated?

Scenario: The receipt batch uploaded correctly but, has a upload status of "H" so it didn't apply to invoices. What can we do to resolve this?

Scenario: Why does the Known Invoice Match with Amount algorithm (R03B50D) update the Open Amount (alias AA) for a zero amount invoice?

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