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E1: 03B: Troubleshooting Automatic Receipts Processing (aka Auto Cash) Within EnterpriseOne Accounts Receivable (Doc ID 1987804.1)

Last updated on SEPTEMBER 19, 2018

Applies to:

JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.


This document provides troubleshooting suggestions for Automatic Receipts Processing (aka Auto Cash) within EnterpriseOne Accounts Receivable.

Troubleshooting Steps

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In this Document
Troubleshooting Steps
    "Add to cache P03B102A failed"
    "Reserved by <User Name>"
 Error: "Transaction failed to commit." and "The receipts listed above have not been uploaded. All other receipts have been processed"
 Error: "No Receipts met the selection criteria - xxxx."
 Scenario: Why does the Known Invoice Match with Amount (R03B50D) create chargebacks, deductions, or write-offs when the amount received is over the invoice total?
 Scenario: Why does the Apply Receipts to Invoices (R03B50) UBE seems to continuously run the Known Invoice Match with Amount (R03B50D) algorithm UBE, until it is terminated?
 Scenario: The receipt batch uploaded correctly but, has a upload status of "H" so it didn't apply to invoices. What can we do to resolve this?
 Scenario: Why does the Known Invoice Match with Amount algorithm (R03B50D) update the Open Amount (alias AA) for a zero amount invoice?
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