E1: 03B: Troubleshooting Automatic Receipts Processing (aka Auto Cash) Within EnterpriseOne Accounts Receivable
(Doc ID 1987804.1)
Last updated on JULY 01, 2019
Applies to:JD Edwards EnterpriseOne Accounts Receivable - Version XE and later
Information in this document applies to any platform.
This document provides troubleshooting suggestions for Automatic Receipts Processing (aka Auto Cash) within EnterpriseOne Accounts Receivable.
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In this Document
|"Add to cache P03B102A failed"|
|"Reserved by <User Name>"|
|Error: "Transaction failed to commit." and "The receipts listed above have not been uploaded. All other receipts have been processed"|
|Error: "No Receipts met the selection criteria - xxxx."|
|Scenario: Why does the Known Invoice Match with Amount (R03B50D) create chargebacks, deductions, or write-offs when the amount received is over the invoice total?|
|Scenario: Why does the Apply Receipts to Invoices (R03B50) UBE seems to continuously run the Known Invoice Match with Amount (R03B50D) algorithm UBE, until it is terminated?|
|Scenario: The receipt batch uploaded correctly but, has a upload status of "H" so it didn't apply to invoices. What can we do to resolve this?|
|Scenario: Why does the Known Invoice Match with Amount algorithm (R03B50D) update the Open Amount (alias AA) for a zero amount invoice?|