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E1: 04: Troubleshooting Printing Automatic Payments Within EnterpriseOne Accounts Payable (R04572) (Doc ID 2018440.1)

Last updated on OCTOBER 15, 2019

Applies to:

JD Edwards EnterpriseOne Accounts Payable - Version XE and later
Information in this document applies to any platform.

Purpose

This document helps troubleshoot printing automatic payment issues.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 Question 1: We Wrote and Updated the payment group and posted it, but we accidentally deleted the R04572 from our submitted jobs, how can we get it back to print the checks?
 Question 2: Why does the check on the Canadian check format (R04572C) print large amounts in numbers instead of in words, even if the number of characters for the amount in words is less than 83?
 Question 3: When printing a check with more than ten lines of detail, why does the first page (VOID) have a different check number than the second page?
 Question 4: When printing a check with details that span across multiple pages, why are the totals incorrect?
 Question 5: When doing a check run, what causes an excessive number of checks printing with the literal "**VOID VOID VOID VOID VOID**" and Next Payment Numbers are getting used?
 Question 6: After setting up two versions of the same print program, why is only one of them called when a payment group with the payment instrument for this print program UBE is written?
 Question 7: The standard check print UBE (R04572) does not support our needs. Will Oracle support us if we have to customize the print program?
 Question 8: What are the steps to change the print program on an existing payment group to a custom UBE instead of the Standard Cheque Printing (R04572)?
 Support Resource
References

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