E1: 17: New RMA Last Disposition Code For Credit Order And Sales Order

(Doc ID 2024641.1)

Last updated on DECEMBER 01, 2016

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

 Client requires a Last dispo code for RMA that will create sales order and credit order rather than be limited to use credit memo, credit by sales order history where SO and OP are created as well as the CO. They just want to credit the customer and sell them another item. No purchase involved

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms