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E1: 17: 42: New RMA Last Disposition Code For Credit Order And Sales Order (Doc ID 2024641.1)

Last updated on JULY 24, 2024

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.2 and later
JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

 Client requires a Last disposition code for RMA that will create sales order and credit order rather than be limited to use credit memo, credit by sales order history where SO and OP are created as well as the CO. They just want to credit the customer and sell them another item. No purchase involved.

Changes

 

Cause

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