E1: IoT Orchestrator Client and Studio. Authentication Failure or Login Failed and Unable to Find Orchestration

(Doc ID 2040956.1)

Last updated on OCTOBER 06, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

1. Authentication Failure when attempting to log on to the AIS Orchestrator Client  (http://AISServer:AISPort/jderest/client) or Orachestrator Studio (IoT - 9.2.0.2 or above)  http://adfServer:port/OrchestratorStudio/faces/index.jsf

This only affects AIS running on WLS. The AIS Server in debug/verbose mode will show the following traces:

05 Aug 2015 16:28:42,981 [DEBUG ]  - [AIS]      AISClientServlet session Exceptionhttp://AISServer:AISPort com.oracle.e1.aisclient.JDERestServiceException: 401 Verifiy WLS Server Basic Authorization Header configuration in domain config.xml, enforce-valid-basic-auth-credentials must be false: 

Or if on Tools 9.2.1.2 and above, could get an error as shown below when trying to login to the Orchestrator Studio:

See the following in AIS Server log with logging turned up to highest logging:

05 Sep 2017 15:19:05,928 [Line -1] [[ACTIVE] ExecuteThread: '6' for queue: 'weblogic.kernel.Default (self-tuning)'] [DEBUG ]  - [AIS]             In E1RestConfigDefault:getE1Rest CONFIG DEFAULT: com.oracle.e1.jdemf.DefaultConfig@56af546c 
05 Sep 2017 15:19:06,059 [Line -1] [[ACTIVE] ExecuteThread: '0' for queue: 'weblogic.kernel.Default (self-tuning)'] [DEBUG ]  - [AIS]             AISClientServlet session Exceptionhttp://<ais server>:9083 com.oracle.e1.aisclient.JDERestServiceException: 401 Verifiy WLS Server Basic Authorization Header configuration in domain config.xml, enforce-valid-basic-auth-credentials must be false:

 

2. Orchestrator Client cannot find the Orchestration xml file

The AIS Server in debug/verbose mode will show the following traces:

06 Aug 2015 11:09:06,278[SEVERE][AIS]JAS ERROR OUTPUT: inputParams INPUT PARAMS: null-JDV910-*ALL-http://ServerName:12003 Exception Occurred Server returned HTTP response code: 403 for URL: http://ServerName:12003/jde/FormServiceRequest java.io.IOException: Server returned HTTP response code: 403 for URL: http://ServerName:12003/jde/FormServiceRequest
...
06 Aug 2015 11:09:06,309[DEBUG][INTEROP][AIS]java.io.FileNotFoundException: C:IOT_Files\Orchestrations\SAMPLE_ORCH_UpdateName.xml (The system cannot find the path specified)
06 Aug 2015 11:09:06,309[WARN][INTEROP][AIS]XML File Not Found: C:IOT_Files/Orchestrations/SAMPLE_ORCH_UpdateName.xml
06 Aug 2015 11:09:06,309[DEBUG][INTEROP][AIS]buildExceptionResponseString START java.lang.Exception: Endpoint not defined; Add the orchestration

The error shown in the Orchestrator Client is as shown below:

 

Cause

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