E1: ORCH: Orchestrator Client and Studio. Authentication Failure or Login Failed and Unable to Find Orchestration

(Doc ID 2040956.1)

Last updated on JUNE 25, 2018

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

1. Authentication Failure when attempting to log on to the AIS Orchestrator Client  (http://AISServer:AISPort/jderest/client) or Orachestrator Studio (IoT - 9.2.0.2 or above)  http://adfServer:port/OrchestratorStudio/faces/index.jsf

This only affects AIS running on WLS. The AIS Server in debug/verbose mode will show the following traces:

05 Aug 2015 16:28:42,981 [DEBUG ]  - [AIS]      AISClientServlet session Exceptionhttp://AISServer:AISPort com.oracle.e1.aisclient.JDERestServiceException: 401 Verifiy WLS Server Basic Authorization Header configuration in domain config.xml, enforce-valid-basic-auth-credentials must be false: 

Or if on Tools 9.2.1.2 and above, could get an error as shown below when trying to login to the Orchestrator Studio:

The error shown in the Orchestrator Client is as shown below:

 

Changes

 

Cause

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