E1: 42: Returned Materials Authorization (RMA) Generated Sales Orders and Purchase Orders with CRR Creates Sales Order and Purchase Order with Same Cost (Doc ID 2073490.1)

Last updated on OCTOBER 21, 2022

Applies to:

Symptoms

When you create an RMA (Disposition CRR) using sales order ledger, the RMA creates the sales order (CO) and purchase order (OM) with same cost from the original sales order. But when you manually enter an RMA for (Disposition CRR), the cost for 'CO' is pulled from Inventory/Sales cost method and for 'OM' is pulled from Purchasing Cost Method.

For Weighted Average Costing, the CO cost should match the OM cost.  A manually created RMA should pull the Inventory/Sales Cost method for both the sales order and the purchase order created on an RMA. RMA activity should not change weighted average cost (WAC), and if the OM gets the purchase price, the return of that OM will adjust the WAC.

Changes

Cause

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