E1: 43: Cancelled Approved Order Does Not Appear In P43081 (Doc ID 2095446.1)

Last updated on OCTOBER 10, 2023

Applies to:

Symptoms

On : 9.1 version, Procurement

ACTUAL BEHAVIOR
---------------
P43081

When an order is approved and then the order is cancelled after being
approved, the order does not appear in P43081 as a cancelled order. This
issue only occurs if the P4310 Approvals Tab processing option #4 is set to
1, 2, or 3. The system works fine if the processing option is set to blank.
Note, this issue appears to be caused by an address number being assigned to
the AN8 field of the 3N F4209 record created by the P4310 order cancellation.
If this AN8 field is SQLd out of the 3N record, the order appears in P43081.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Add an approval route
2. Add a 1 line PO that goes into approvals
3. Approve the PO
4. Set P4310 Approval processing option 4 to non blank (set to 1 in this
example)
5. Cancel the PO
6. Inquire on the order in P43081 and select the Approved radio button and
the order does not appear
7. Perform the same test but with approvals processing option 4 set to blank
and the order appears correctly as cancelled in P43081. This needs to occur
regardless of the approvals processing option setting.

Cause

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