My Oracle Support Banner

E1: SVM: AIS: Cannot Create New Instance in Server Manager, Error 'Unable to install the instance 'Instance_Name'; an exception was thrown during the installation procedure.' Appears on Screen (Doc ID 2102408.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

 When creating a AIS instance from Server Manager Console, the below error was thrown on the screen:

This issue can occur on creating any type instance from Server Manager, not just the AIS Server. 

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
 SOLUTION 1: Restart in appropriate order
 SOLUTION 2: Tools Release Mismatch
 SOLUTION 3: Reinstallation


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.