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E1: 42: Call To Web Service Failed, Error: No Results Returned From GOP (Doc ID 2115247.1)

Last updated on JANUARY 23, 2023

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.1 and later
Oracle Value Chain Planning Integration Base Pack - Version 11.1 and later
Information in this document applies to any platform.


While accessing GLBL Order Promising (Form Exit) from Sales Order Entry P4210 to review order promising information, the following error occurs.

"Call to Web Service failed, error: No Results Returned from GOP"

ER Details:
Form P4210GOP_W4210GOPB
Event Post Dialog is Initialized
Line No 26
BSFN Details:
Source File b4205400.c
Source Line 1255
Error ID 007FIS

The issue can be reproduced at will with the following steps:
1. Launch P4210 application
2. Enter order information, Form Exit > GLBL Order Promising
3. This invokes a call to BSSV JC34A020.GlobalOrderPromisingProcessor.getGlobalOrderPromising
4. The response from GOP Service is populated in P4210GOP application.
5. Here customer sees an error: Call to Web Service failed,


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