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E1: INST: Fat Client Installation Fails For 9.2.x Tools Release With Error Message "Cannot get the information about the Database. Reason: cannot access the data file" (Doc ID 2131976.1)

Last updated on JANUARY 30, 2024

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Microsoft Windows x64 (64-bit)


When we install Development Client (Fat Client) for the JD Edwards EnterpriseOne setup E910|9.2.0.x or E900|9.2.0.x , installation fails with below error message mentioned in the screenshot.

The following error is seen in the installActions<timestamp>.log file from C:\Program Files (x86)\Oracle\Inventory\logs:


Starting with Tools Release the compression process has been changed. Data compression for each path code needs to be done using the new compression standalone utility is named JdeZip.exe.


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