E1: 45: "Fetch From Cache F42IUI015 Failed" Error with Free Goods in P4210 (Doc ID 2141591.1)

Last updated on FEBRUARY 17, 2017

Applies to:

JD Edwards EnterpriseOne Advanced Pricing - Sales - Version 9.2 to 9.2 [Release 9.2]
Information in this document applies to any platform.

Symptoms

When trying to enter a sales order using a Free Goods price adjustment in P4210, an error message is displayed “Fetch from cache F42IUI015 failed”.

Despite the error message, if the OK button is clicked again, the order is saved and the free good line is added.

This only happens with Free Good adjustments and P4210.

Cause

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