E1: 17: Credit Limit Check and Hold Code Features for SWM Module (Doc ID 2157452.1)

Last updated on JUNE 06, 2023

Applies to:

Symptoms

P90CD002 - Service Order Entry

It is required to have a credit limit and hold code feature in Service module, as the one existing in Sales module. Basically the logic should be the same using service orders. As the business sends the material to customers and if customer has reached credit limit, the sending of material and new service order creation should also be put on hold.

It should also exist some batches / programs in service, like in sales to hold / release service orders: P43070, R42542, R42642, R42550 should have their equivalent in service domain.

This request is a "must have" and it is something requested by many companies and end users. Also, the volume of service orders created every month is more than 10K.
As this feature is native in sales, it should be native / standard in SWM too.

Changes

Cause

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