E1: DB: KER: INST: Enterprise Server Fails To Start and the Server Crash with Errors JDB3100013 - Failed to get connectinfo / JDB9900257 - Failed to open F986101 / JDB9900160 - Failed to load driver library libora<version>.so/ jdboci<version>.dll (Doc ID 2165872.1)

Last updated on JULY 20, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.1 and later
Information in this document applies to any platform.

When attempting to start the Enterprise Server, the E1 services are encountering errors. This issue can also occur when attempting to run PORTTEST.

In the jde log files the following error is recorded:

Recently Upgraded/Installed a new Oracle Database Client

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In this Document

Symptoms

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