My Oracle Support Banner

E1: ESU : Downloading an ESU Gives Virus Alert (Doc ID 2182054.1)

Last updated on NOVEMBER 07, 2017

Applies to:

JD Edwards EnterpriseOne Tools - Version 8.98 and later
Information in this document applies to any platform.

Symptoms

When trying to download an ESU (Electronic Software Update) from the Update Center or using Change Assistant, we get a virus detection alert message. In some cases, the file is also deleted by the antivirus software as soon as the download completes. This has mostly been seen with Symantec Endpoint Protection and McAfee.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.