My Oracle Support Banner

E1: JAS: WLS: Unable To Access E1 Main Menu Screen After Clicking Login Or Stuck on Login Page For JAS Instance Configured With WebLogic Server -,, (Doc ID 2185160.1)

Last updated on JUNE 10, 2019

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


EnterpriseOne HTML client unable to access E1 Main Menu screen, after providing valid user ID and password and clicking on Sign In button.

Another scenario was, When trying to login via Web Client it tries to login, but later redirects back to the login screen again without showing any errors on screen or in E1root.log of HTML instance.

1. Log in E1 Web client with valid credentials.
2. Click on Sign in button.
3. Page will stuck in login screen and will not enter E1 Menu.

You will find below error in WLS logs <J2EE_DV920_XXXX_.out>

A sample path to locate this log file is x:/Oracle/Middleware/user_projects/domains/<Domain_Name>/Servers/<Server_Name>/logs/<server_name.out>




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.