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E1: 42: Taxes in Sales FAQ (Doc ID 2262016.1)

Last updated on JANUARY 19, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version XE and later
JD Edwards EnterpriseOne Sales Order Processing - Version XE and later
JD Edwards EnterpriseOne CRM Sales Order Entry - Version XE and later
JD Edwards EnterpriseOne Sales Order Entry - Version XE and later
Information in this document applies to any platform.


This document provides answers to frequently asked questions regarding taxes in sales.

Questions and Answers

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In this Document
Questions and Answers
 Question 1: When the Line Type Constants (P40205) field is setup to Include in Tax 1 = N, why is the system still populating the field Taxable = Y at Sales Order Entry for that order line?
 Question 2: How is the Service Tax Date (DSVJ) populated in the Customer Ledger F03B11 records created by Sales Update (R42800)? Is it possible to manually change the value in that field?
 Question 3: Is there any way to trigger an error if the tax information is blank?
 Question 4: Sales Update (R42800) ended in with a work center message showing Error: Tax Area Invalid, for a specific line on a specific order. How can the error be resolved?
 Question 5: If the Customer Master for the Sold To Address is set with Tax Explanation Code E (Tax Exempt) and the Customer Master for Ship To Address has no tax information populated, when the order is entered a hard error appears stating “Tax Area Required” (0886). Why? No taxes should be calculated for this order.
 Question 6: If the Ship To address is changed on the Sales Order header how is the Tax Rate/Area updated?
 Question 7: When sales order is created, Tax Rate/Area is defaulted from Ship to Address Number. Can this be defaulted from the Sold to Address Number?
 Question 8: What is the best way to credit the customer tax that was charged?
 Question 9: The tax information (TXA1, EXR1, TXITM) is not written to the F0911 for the line corresponding to lines associated with 4245 AAI or RC AAI. Why?
 Question 10: In the Taxes table (F0018), should there be an entry for every Sales Order Detail Line (F4211)?
 Question 11: Is there a way to use EDI to import sales order lines with tax amounts already calculated on each order line instead of having to set up tax rate areas and have the taxes calculated by EnterpriseOne?
 Question 12: How is tax handled for transactions processed through Revenue Recognition?
 Question 13: At Sales Update (R42800), when the sales order indicates Vertex GeoCodes and the sales order includes taxable and non-taxable lines, the lines do not summarize in the Customer Ledger (F03B11). Why?
 Question 14: Is there a processing option in Sales Order Entry (P4210/P42101) that would allow us to turn off tax processing based on document type?
 Question 15: Sales orders with tax explanation code AR fail to process during Sales Update or fail to post. The post program can fail with Posting Edit Code Invalid. Why?
 Question 16: Does EnterpriseOne provide a method to calculate tax on cost of an item if selling price is 0? Some states require a tax be collected and remitted to the state even if the item was provided as a free sample.

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