E1: LDAP: Long User IDs and LDAP Creates Duplicate Records in F0092L (Doc ID 2307982.1)

Last updated on JANUARY 14, 2025

Applies to:

Symptoms

LDAP and Long User IDs are enabled in E1. When a user logs in for the first time (They do not have a record in F0092L) a user profile record is created for them. This works fine if the user ID is less than 10 characters. When the user ID is greater than 10 characters, two records are created for the user. When the duplicate record is deleted, that user can login one time successfully. After that, the record will be created again and the user will not be able to login.

For example, consider an E1 user with a short user name of SHORT and a long user name of LONGUSERNAME. When logging in with LONGUSERNAME, two records will be created in F0092L. One will contain SHORT for both the ULUSER and ULLUSER. The other will have LONGUSERNAME for ULLUSER and SHORT for ULUSER. The latter should be the correct record.

Changes

Long passwords have been enabled and the LDAP server has been updated to accommodate long user IDs.

Cause

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