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E1: 76B: System Still In Process Not Releasing NF to Close with OK Option (P76B900) (Doc ID 2464894.1)

Last updated on JULY 21, 2020

Applies to:

JD Edwards EnterpriseOne Procurement and Subcontract Management - Version 9.1 and later
Information in this document applies to any platform.

Symptoms

On : 9.1 version, Localizations - LATAM - Procurement

When user clicks in NF Revision (P4312BR) P76B900 - Nota Fiscal Check is displayed and System Still In Process form [MESSAGE] (W76B900C) is displayed over the form. This form gives user two options:

OK= Keep waiting until Nota Fiscal is ready to be closed   OR  Cancel = You can leave now this application and Close Nota Fiscal P7610B

When clicking CANCEL option works as expected as message disappears and user is able to go to NF P7610B and close the NF. However, when user clicks OK for the system to release the NF and be able to close it in this option, the system loops and does not release the information. In this scenario, for 11 minutes it was not releasing a one non-stock line order. Had to opt for the CANCEL option to be able to continue working. One line processing should not take too long and keep looping.


Cause

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In this Document
Symptoms
Cause
Solution
References


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