E1: KER: Function Calls To Enterprise Server Times Out Or Have Sign In Delay
(Doc ID 2523304.1)
Last updated on FEBRUARY 01, 2024
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
Customers with multiple enterprise servers, making BSFN calls between them see timeouts and sign in delays.
The Call Object Kernel logs show errors of the type:
28967404/258 WRK:Init Remote Env Token Tue Oct 30 09:27:27.905920 netflow.c2298 getKernelInternalQueueEntrySvr(): response msg timed out.
28967404/258 WRK:Init Remote Env Token Tue Oct 30 09:27:27.906026 jdecsec.c487 JDENET Error = eTimeOut
28967404/258 WRK:Init Remote Env Token Tue Oct 30 09:27:27.906113 jdecsec.c2897 Failed to communicate with security server: Unable to locate Security Server
28967404/258 WRK:Init Remote Env Token Tue Oct 30 09:27:27.906142 jdecsec.c393 Validate user by token has failed
28967404/258 WRK:Init Remote Env Token Tue Oct 30 09:27:27.906191 jdb_ctl.c4378 JDB1100030 - Failed to complete Security check by Token
The issue happens only for customers with multiple enterprise servers, making BSFN calls between them. The problem is platform-independent.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |