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E1: SVM: Server Agent Unable to Communicate With Server Manager Console ( Exception: The server supported profiles [TLS] do not match the client required profiles [TLS, SASL/CRAM-MD5] (Doc ID 2541768.1)

Last updated on MARCH 01, 2020

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


Server Manager Agent cannot communicate with the Server Manager Console. The Server Manager Console displays the following warning message:


The home agent in the management home that owns the selected instance is not running. Management functionality provided by the home agent will not be available.


The e1agent log from the Server Manager Agent contains the following log message:


 A new Server Manager Console was installed on WebLogic or WebSphere to replace the older OC4J Server Manager Console.


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