E1: SVM: Server Manager Console and Agent Issues With Oracle Java 1.8 Update 171 or Higher and IBM Java 8.0.4.1 or Higher
(Doc ID 2621953.1)
Last updated on DECEMBER 26, 2023
Applies to:
JD Edwards EnterpriseOne Tools - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
The following symptoms can be seen on the Server Manager Console and Agents:
- Server Manager Agents do not show up in Server Manager Console after install;
- Runtime metrics are not displayed for the managed instances;
- Server Manager Console self-update fails
- JAS and/or AIS Server Managed Instance page shows data missing under Instance Information.
The issue can manifest when using standalone E1 agents, embedded E1 agents and Server Manager which are using Oracle Java 1.8 Update 171 Or higher and IBM Java 8.0.4.1 or higher.
With Oracle Java 1.8 Update 171 Or Higher
In the SMC_Server_EOne_ManagementConsole1_Console.log file collected from the Weblogic server, the below errors are registered:
Cause
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In this Document
| Symptoms |
| With Oracle Java 1.8 Update 171 Or Higher |
| With IBM Java 8.0.4.1 Or Higher |
| Changes |
| Cause |
| Solution |
| References |