E1: KER: Kernel Going Zombie During Service Startup with Error ' LIB0000004 - Failed to get the profile handle for user id'
(Doc ID 2646359.1)
Last updated on MARCH 06, 2020
Applies to:JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.
After an IPL (Initial Program Load) , when starting up E1 services on a As400 server , the services fail to start successfully . The Call Object Kernels and JDBNET kernels have turned zombie.
The below errors are present in Call Object Kernel logs
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