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E1: KER: Kernel Going Zombie During Service Startup with Error ' LIB0000004 - Failed to get the profile handle for user id' (Doc ID 2646359.1)

Last updated on MARCH 13, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

After an IPL (Initial Program Load) , when starting up E1 services on a As400 server , the services fail to start successfully . The Call Object Kernels and JDBNET kernels have turned zombie. 

The below errors are present in Call Object Kernel logs 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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