E1: 43: Value Exceeds Tolerance (Error ID 2837) in Voucher Match (P4314) when Exchange Rate is Changed at Last Partial Voucher Match (Doc ID 2748393.1)

Last updated on JUNE 06, 2023

Applies to:

Symptoms

After a partial matching, when doing the last match to close the Foreign Purchase Order, the Voucher Match (P4314) program displays the error ID 2837 - 'Value Exceeds Tolerance'.

The tolerance should only check the domestic values if a genuine change is made to the voucher amount, cost or quantity, not if there is an exchange rate difference. Exchange rate differences are booked using the appropriate AAI regardless of tolerances.

Note that the Bug 30349970 fixed this issue for full voucher.

The issue can be reproduced at will with the following steps:

1. Define tolerance on item level in P4322 for extended amount.
2. Create a foreign PO for that item set in P4322.
3. Perform a full receipt of the PO at the same exchange rate.
4. Create a partial voucher changing the exchange rate to a different value and click Receipts to Match. The partial voucher is successfully saved.
5. Enter a 2nd voucher for the remaining quantity/amount and change only the exchange rate to a different value. When click on save the tolerance error appears. 

Changes

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.