E1: 34: Sales Transfer Order (ST) Created from Processing MRP Transfer Order (OT) Message in P3411 Program Populates Incorrect Currency Code When Sold To Customer Currency is Blank (Doc ID 2759708.1)

Last updated on MARCH 27, 2023

Applies to:

Symptoms

Sales Transfer order (ST) created from processing transfer order (OT) in MRP messages (P3411) program doesn't use correct currency code setup in
demand branch plant rather use currency code setup in supply branch plant when the sold to customer currency is set to blank resulting in currency mismatch between manually created ST/OT order versus MRP created ST/OT order.

The issue can be reproduced at will with the following steps:
1. P03013 - Customer master setup for demand branch plant (B/P) M10 has CAD (Canadian) currency and supply B/P M30 has USD (US Dollars) currency setup.
2. P01012 - In the address book revision setup for B/P M10 set the related address number tab, 2nd address number to 4242 which will become sold to address in the ST order
3. P03013 - In the customer billing information setup for B/P M10 set the realated address number field to 2 (to use address 4242)
4. P03013 - Customer master setup for 4242 has currency code field set to BLANK
5. P3403T - Setup branch plant relationship with supply branch as M30 and demand branch as M10
6. R3483 - Create demand and run MRP
7. P3411 - Process OT order MRP message in B/P M10 to create ST order in B/P M30
8. P4210 - Review ST order created and observe currency code is USD from supply branch plant M30.Currency code should be set to CAD from ship to branch M10 if the currency code for sold to address is blank. Manually created ST/OT orders updates the currency code correctly as CAD for the ST order.
9. P4210 - Create a manual ST/OT order. From B/P M30 and To B/P M10
10. P4210 - Observe currency code is CAD from ship to address B/P M10

Changes

Cause

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