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E1: MOBJ: Unable to View / Add Media Object Attachment After Switching To SFTP. Error: SFTP: Exception during getDirList 2: No such file (Doc ID 2761906.1)

Last updated on MARCH 25, 2021

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

All media objects attachments are failing to load / insert after SFTP (Secure File Transfer Protocol) was enabled. Able to copy files outside of E1 process using SFTP, however it fails to retrieve the Media Object files when accessed via E1 applications.

Steps to Replicate:

1. Login to E1 Web Client
2. Open address book application (P01012)
3. Select a record and go to "Row Exit" and select "Attachments"
4. Try to add a file type attachment
5. Unable to add and unable to view the existing file type attachments as well.

Below errors are captured in e1root log while trying to add a file type attachment.

 

Changes

Enabled SFTP (Secure File Transfer Protocol).

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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