E1: ORCH: Record a Process Hangs when Accessing Form/Row Exit in TR 9.2.4.4 and above. Duplicated with P4101, P4106, P0411 and Who's Who (Doc ID 2765093.1)

Last updated on SEPTEMBER 27, 2022

Applies to:

Symptoms

Recording process for application P4101 and P4106 using Process Recorder, at certain screen everything hangs. JDE becomes unresponsive.
If the process recorder is not running, the application works fine.
Tried it in several browsers (IE, Chrome, Firefox) and it hangs in the same place every time.

STEPS TO REPRODUCE for P4101
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1. fast path to P4101 with a specific version with specific PO value
2. enable process recorder
3. click find
4. select a row and click select button
5. click save at Revision screen
6. click save at Category Codes screen
7. click save at Additional System Information screen and application hangs

STEPS TO REPRODUCE for P4106
========================

1. fast path to P4106
2. enable process recorder
3. click find
4. select a row and click select button
5. application hangs

STEPS TO REPRODUCE for P0411
========================

1. Fastpath to P0411
2. Enable process recorder
3. Click Add
4. Enter all the required details in P0411|W0411A and click OK
5. Application hangs

When the issue happens, below errors are captured in the e1root log of the html instance:

Cause

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