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E1: 90CG: Case Management Inquiry Screen (P17500|W17500A) has Inventory Item Description (F1755.DL01) as Blank (Doc ID 2778235.1)

Last updated on JULY 10, 2024

Applies to:

JD Edwards EnterpriseOne Case Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

Case Management Inquiry screen (P17500 , W17500A) has Inventory Item Description (F1755.DL01) as blank in the grid, even though a valid Inventory Item is populated on the record.

Steps to replicate the issue:

  1. P17500 Create a new case
  2. Populate the Inventory Item Number in P90CG504 form. Note the description of the item is displayed next to the item field.
  3. Save the case and check again the case data in P17500 | W17500A. Note the Inventory Item Description is blank.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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