E1: 43: P4312 Sends Workflow Emails for Each Receipt Line and With No Line Number (Doc ID 2793874.1)

Last updated on JULY 18, 2023

Applies to:

Symptoms

 When receiving purchase order lines with workflow activated an email for each line has sent to the originator e-mail address with missing information to detect the correct line. Moreover an email for each line is difficult to manage, some customers have orders with hundreds of lines, every time a purchase order has been received will result in hundreds of emails sent to originator or buyer. It may be impossible to summarize these mails for order since the lines are independent and can be received in different time but it may be possible to summarize them by OV document.

Desired Outcome:

To summarize the email by OV document and give more information to detect the lines that has been changed and received (always item number and line number)

Changes

Cause

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