E1: 43: Item Ledger/Account Integrity (R41543) Report Lines Display Error Number 3038 "Item Ledger and G/L do not balance" and Display Zero In Account Ledger Column (Doc ID 2796231.1)

Last updated on AUGUST 16, 2021

Applies to:

Symptoms

Item Ledger/Account Integrity (R41543) Report Output shows many lines have a Zero Amount in the Account Ledger Column of the report with the following error on the report line.

Error Number 3038 Item Ledger and G/L do not balance

The issue can be reproduced at will with the following steps:

1. Go into Batch Versions (BV) and run the Item Ledger/Account Integrity (R41543) Report
2. Review the Report PDF file
3. Notice many lines have a Zero Amount in the Account Ledger Column of the report and report Error Number 3038 Item Ledger and G/L do not balance
4. Check the Journal Entries (F0911) table for the specific transaction and note that the Inventory G/L Account was NOT zero, so why is it Zero in the report?

Changes

Cause

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