E1: MOBJ: Using Toolbar Button or Context Menu Option to Paste in Media Object Text Attachment Results in Error "...Your browser doesn't support pasting with the toolbar button or context menu option" (Tools 9.2.5.x) (Doc ID 2800556.1)

Last updated on OCTOBER 24, 2022

Applies to:

Symptoms

The user receives an error message when clicking paste in the media object either by using the "Paste as plain text" toolbar button or by selecting the "Paste" option from the right-click context-sensitive menu.

1. Using Toolbar Button "Paste as Plain Text"
   
   
   
   Error received in a blue box:
   
   "Press Ctrl+Shift+V to paste. Your browser doesn't support pasting with the toolbar button or context menu option."
   
   
   
   
2. Using the "Paste" option from the right-click contextual menu
   
   
   
   Error received in a blue box:
   
   "Press Ctrl+V to paste. Your browser doesn't support pasting with the toolbar button or context menu option."
   
   

This issue occurs using Firefox, Chrome and Edge browsers.

Is there a way to allow or enable the paste feature from the toolbar button or from the context-sensitive menu without triggering this error message or having to use the keyboard?

The user has to use the keyboard shortcuts 'Ctrl+V' or 'Ctrl+Shift+V' to paste text into the Media Object.

Changes

Cause

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