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E1: 42: The Returned Reason Code (RCD1) is Not Saved in Updated Mode in the Return Material Authorization Revisions (P400511) Application (Doc ID 2858479.1)

Last updated on FEBRUARY 26, 2024

Applies to:

JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When updating the Returned Reason Code (RCD1) field for an existing RMA, the new returned reason code is not saved. The new value should be saved as long as this field is editable.

The issue can be reproduced at will with the following steps:

  1. P40051 Select an existing RMA with a returned reason (e.g DIS).  
  2. P400511 Change the returned reason from DIS to BAD and save.
  3. Open the RMA again. Note that the BAD value was not saved. The returned reason code is still DIS.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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