E1: 49: Shipment Detail (F4942) Removed if Requested Date Changed on Sales Order and New Line Added (P4210) (Doc ID 2860252.1)

Last updated on JUNE 17, 2024

Applies to:

Symptoms

When adding a line to a sales order line and changing the requested date on the sales order/shipment, the sales order line before the new line is being removed from the shipment detail (F4942) and the shipment number is removed from this sales order line. In addition, the item number on the new line created in the F4942 contains the item number from the line removed from the shipment. 

 

STEPS
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1. Turn on Single Order Consolidation in the P49002 for the depot.
2. Add five new items that can be used for transportation.
3. Turn on Revision Reason on tab 20 behind the P4210.
4. Enter a four line sales order using the P4210 with a requested date in the future.
5. Inquire on the order in the P4210 and change the requested date in the header and cancel line 2.00 on the order line. The reason revision will need to be populated on all the lines.
6. Inquire on the order again and change the requested date on the header back to the original date. Go into the detail and add a new line to the order. The reason revision will need to be added on the new line.
7. Review the Shipment Detail. Line 4.00 from the sales order is missing from the shipment detail (F4942). In addition, the item number for line 5.00 on the F4942 record contains the item number from line 4.00 on the sales order and the item number for line 5.00 is not on the shipment detail.
8. The shipment number has been removed from the F4211 record for line 4.00.

 

Changes

Cause

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