My Oracle Support Banner

E1: ORCH: Unable To Save A New Report Service Request For Any UBEs When "Override Version" Option Is On. It Hangs. "Cannot read properties of undefined (reading 'trim')" (Doc ID 2861475.1)

Last updated on FEBRUARY 16, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.


When attempting to save a new Report Service Request for any E1 UBEs with the "Override version" option turned on, it hangs and unable to create it.

Error in AIS e1root.log:

Steps to Duplicate:

1. Create a new report service request with one of our standard UBE
2. click on the override version radio button.
3. Click on Save
4. Hangs.




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.