E1: 42: Ship Confirm (P4205) Displays “Quantity Must Balance” (Error ID 0505) When Dual Unit of Measure Secondary Quantity Value is Changed for a Credit Order
(Doc ID 2862659.1)
Last updated on OCTOBER 10, 2023
Applies to:
JD Edwards EnterpriseOne Sales Order Management - Version 9.2 and laterInformation in this document applies to any platform.
Symptoms
For a dual unit of measure item, when secondary quantity is changed during ship confirm (P4205) of a credit order, the program displays “Quantity Must Balance” (Error ID 0505).
Steps:
- In P4101 create an item with dual unit of measure with primary UOM KG and secondary UOM EA.
- In P41002 UOM conversion between EA and KG is defined 1 EA = 15 KG.
- In P4210 create a sales order for 15 KG.
- In P4205 during ship confirmation change the primary quantity to 20 kg.
- In P4210 create a credit order from history by row exit credit memo.
- In P4205 change the secondary quantity 1.3333 EA and try to click ok.
- The program displays “Quantity Must Balance” (Error ID 0505).
Changes
Cause
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In this Document
Symptoms |
Changes |
Cause |
Solution |
References |