My Oracle Support Banner

E1: 17: Error ID 3490: Customer Master Information Missing in Service Work Order Revisions program (P17714) (Doc ID 2873518.1)

Last updated on JANUARY 31, 2024

Applies to:

JD Edwards EnterpriseOne Service Management - Version 9.0 to 9.2 [Release 9.0 to 9.2]
Information in this document applies to any platform.

Symptoms

The Error ID 3490: Customer Master Information Missing in Service Work Order Revisions program, displays when the address number is used in A/R and A/P, does not have a Customer Master or a Supplier Master record, accordingly.

Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.