My Oracle Support Banner

E1: SEC: OCI: Unable to Login in Deployment Server or Fat Client with Error 'Failed to communicate with security server: Unable to locate Security Server' After Manual Installation on Virtual Machines in Oracle Cloud Infrastructure (Doc ID 2877936.1)

Last updated on AUGUST 29, 2023

Applies to:

JD Edwards EnterpriseOne Tools - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

A 9.2.x tools release EnterpriseOne setup has been installed manually (i.e. not using One-click Provisioning) on virtual machines provisioned on Oracle Cloud Infrastructure(OCI).

After running the installation plan, the login in deployment server fails with security server turned on and the following error is displayed:

Note: The location of the jdedebug.log can be found in the parameter DebugFile under section [DEBUG] of the deployment server jde.ini

Steps

  1. Configure the below parameter in the [SECURITY] section of the deployment server jde.ini (located in C:\Windows).
    SecurityServer=<Security Server Name>
  2. Click on Solution Explorer icon.
  3. Enter the credentials..
  4. Click Sign in.


The same issue can also happen in the fat client.

Changes

 A new EnterpriseOne setup was installed on virtual machines provisioned on Oracle Cloud Infrastructure (OCI).

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.