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E1: 42: Sales Order Entry (P4210) Does Not Bring the Value of Route Code (ROUT) from Customer Master when Field Is Added to Order Detail Using Form Extension (Doc ID 2887999.1)

Last updated on AUGUST 05, 2022

Applies to:

JD Edwards EnterpriseOne Sales Order Entry - Version 9.2 and later
Information in this document applies to any platform.


Sales Order Entry (P4210) does not bring the value of Route Code (ROUT) from customer master when field is added to order detail (P4210 form W4210A) using form extension.


  1. Set customer master P03013 - Billing Information Page 2 with Route Code = VBR for customer 1989 and company 00001
  2. Add field ROUT to P4210 form W4210A using Form extension
  3. Add new sales order for customer 1989 and notice that grid field Route Code is Blank. If you go to Row Exit -> SOE Additional, here Route Code is correctly defaulted from customer master.




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