My Oracle Support Banner

E1: AIS: ORCH: AIS Health Check fails for JWT Trust Login on Websphere (Doc ID 2888611.1)

Last updated on MARCH 05, 2024

Applies to:

JD Edwards EnterpriseOne Orchestrator - Version 9.2 and later
Information in this document applies to any platform.

Symptoms

When testing AIS Health check, JWT Trust Login fails.

All other health check options are successful.

Without a successful JWT Trust login, the AIS scheduler will not work either.

AIS_debug.log shows the following error:


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From Server Manager, select the AIS server
2. Run Health Check for the AIS server

Changes

 Upgrade tools release to 9.2.5.4 or higher.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.