My Oracle Support Banner

E1: 49: Shipment Number Retained On Sales Order Detail Line When Manually Backordered (Doc ID 2895969.1)

Last updated on NOVEMBER 03, 2022

Applies to:

JD Edwards EnterpriseOne Transportation Management - Version 9.2 and later
Information in this document applies to any platform.


In Sales Order Entry (P4210), when putting a sales order detail line onto backorder by removing the quantity from the Quantity Shipped field (SOQS) and entering it into the Quantity Back ordered field (SOBK), the line is correctly being put onto backorder. The shipment number is retained on the sales order detail line (F4211.SHPN). The detail line is being removed from the shipment detail tables (F4942).

If the line is taken off backorder by moving the quantity to quantity shipped, the same shipment remains on the line and it is added back to the shipment tables.

This issue started after the changes of Bug 34090937 See 2864379.1
Steps to Duplicate

  1. In Sales Order Entry (P4210), enter transportation sales order (S4 document type) with 2 detail lines.
  2. Re-inquire on the sales order and manually backorder line 1.000 by populating Quantity Backordered.
  3. Note that shipment number remains populated on line 1.000
  4. Detail line is removed from shipment in F4942




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.