E1: 32: Customer Service Inquiry P4210 Clears Out Certain Fields on Component Line in F4211 [Sales Order Detail File] and F42199 [S.O. Detail Ledger File] After Reconfiguration of the Configured Item (Doc ID 2897069.1)

Last updated on OCTOBER 20, 2022

Applies to:

Symptoms

Customer Service Inquiry P4210 clears out certain fields for the component line in F4211 [Sales Order Detail File] and F42199 [S.O. Detail Ledger File] after reconfiguration of the configured item. List of fields: Cross Docked, Order Status 18, G/L Offset, Tax Rate/Area, Tx Ex, Priority (1/0), Back Y/N, Subs Allow, Pay Inst, Sls Cd1, Header Business Unit, Promised Ship.

Steps:

1. In P4101 and P41026 create one configured and one purchased item. Set the G/L offset to a specific value (line IN30). Set a default supplier for the purchased item.
2. In P3291 create the configuration options for the CFG item.
3. In P3293 create the P rule to add the Purchased item with line type = D, WADL = 1, Transaction Type = 1 (direct shipment), supplied number will auto-populate from F4102.
4. In P4210, create e new SO for the CFG item. Accept the configuration and save the SO.
5. Return to the SO details and select the first line, take the row exit to kits/Configurator.
6. In P3210, change the configuration and add to order.
7. Save the SO.
   For the component on the direct ship line, notice these fields are cleared out: Cross Docked, Order Status 18, G/L Offset, Tax Rate/Area, Tx Ex, Priority (1/0), Back Y/N, Subs Allow, Pay Inst, Sls Cd1, Header Business Unit, Promised Ship

Changes

Cause

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