E1: 53: Commit Billing Does Not Work as Expected in Work With Revenue Details/Commit (P53311) (Doc ID 2898673.1)

Last updated on JUNE 22, 2023

Applies to:

Symptoms

The Commit Billing process in Work With Revenue Details/Commit (P53311) is not similar to Change Request Entry (P5310). In Work With Revenue Details/Commit (P53311), when setting Processing Option "Default > 3. Contract Commit Revenue Amounts" to 1, the system will allow a negative Revenue to be committed but will prevent a positive billing to be committed.

The P53311 Processing Option Default > 3. Contract Commit Revenue Amounts has the following options:
- Blank = Pass revenue amount as entered, Negative amounts not allowed.
- 1 = Reverse sign on revenue amount, Negative amounts not allowed.

The P5310 Processing Option Contract Commit > 3. Revenue Values has the following options:
- Blank = Pass revenue values as entered. Negative values are not allowed.
- 1 = Reverse sign on revenue values.

The P53311 functionality does not work like P5310. If the POs are set to allow negative Revenue, they will not allow a positive value. P5310 will allow both positive and negative entries. P53311 should be corrected to work as P5310.

Steps

1. In Change Request Entry (P5310), enter a Change Request:
   - Form exit > Account Master Pick
   - Press Find
   - Row exit > Revenue > Revenue Detail (enter a positive Revenue amount and a Contract)
2. In Interactive Versions (IV), edit the Processing Options for P53311. Set Processing Option "Default > 3. Contract Commit Revenue Amounts" to 1.
3. In Work With Revenue Details/Commit (P53311), find the Change Request.
4. Row exit > Commit Billing. Verify an error occurs and the billing cannot be committed.
5. In Interactive Versions (IV), edit the Processing Options for P5310. Set Processing Option “Contract Commit > 3. Revenue Values” to 1.
6. Open Change Request Entry (P5310) and find the Change Request.
7. Select the Change Request and Row exit > Additional Details.
8. Go to Tab Revenue Details and Form exit > Contract Billing > Billing Commit.
9. Verify the billing is committed successfully.

Changes

Cause

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